Logitech has created it attainable for IT directors to manage employees’ property-business headsets, webcams and docking stations via a browser-based mostly application termed Sync. The application is effective best with Logitech devices, obtaining only limited capabilities for 3rd-get together products.
The cloud-centered system management system previously monitored and alerted IT about business office collaboration products like convention microphones. This week, Logitech expanded that capacity to devices used by folks doing work from residence.
Calvin Chang, merchandise marketing and advertising manager at Logitech, mentioned Sync would aid providers solution inquiries like, “Are these devices doing work? Are they up to date? Are these gadgets being utilized at all?”
IT admins can use it to look at if a device like the Logitech Rally Bar webcam, the Logitech Zone 900 headset, or the Logi Dock docking station is plugged in and doing work properly. Admins can press updates to the firmware.
Admins can also test if third-bash units from the likes of Poly and AVer are performing, but they cannot drive updates to them. Chang reported Logitech’s rivals were being unwilling to open up their merchandise to all of Sync’s attributes.
Sync is an internet of points administration platform that performs a distinct operate than unified endpoint administration. Firms will use Sync to observe gadgets remotely and ascertain whether or not to exchange them with out sending out workers to check out on them manually, Chang said.
IT admins currently use unified endpoint administration resources like Microsoft Intune and VMware Workspace One particular to regulate smartphones and laptops. Having said that, these equipment do not control USB collaboration units like webcams and headsets.
When the COVID-19 pandemic pushed folks to function from household, Logitech noticed an option to monitor dwelling-office environment products that had been not very easily obtainable by IT staffs, Chang reported.
The beta variation of the up to date Sync is accessible today. Logitech programs to roll out the last launch in a couple months.
Logitech is not the only system producer capitalizing on the want to take care of home equipment. Poly has a model of a unit administration method known as Poly Lens, and AVer has an EZManager management resource.
Sync is free, and organizations can indicator up for it when paying for Logitech solutions. More than 23,000 companies presently use the system, from little enterprises to enterprises with thousands of devices, according to Chang.
Logitech is operating on quality functions that will appear with a paid variation of Sync in the upcoming. Chang declined to say when the merchandise would be produced.
Maxim Tamarov is a information writer masking cellular and end-consumer computing. He earlier wrote for The Everyday Information in Jacksonville, N.C., and the Sun Transcript in Winthrop, Mass. He can be discovered on Twitter at @MaximTamarov.