Google warns COVID-19 could affect G Suite service and support – Cloud

Jeffrey Cuebas

Google has warned cloud buyers of the possibility of the COVID-19 pandemic affecting its guidance centres, which may well result in a reduction of support.

The e-mail was despatched out late Saturday afternoon Australian time to Google G Suite buyers around the world.

“Offered the at any time-shifting condition surrounding COVID-19, we wished to alert you to some prospective changes that could have an affect on sure guidance channels in the coming days,” the information claims.

In the function one or extra guidance centres are impacted, Google Cloud may well shift or decrease some providers temporarily.

The providers are not specified, and G Suite buyers are requested to log into their accounts and test the Google Cloud Aid Portal for the hottest information.

Google Cloud stated it has “a complete business continuity system, which leverages our world-wide network to ensure guidance will carry on to be delivered in the function that the availability of any place is impacted.”

The firm stated it has analyzed the strategies to ensure business continuity while preserving stability compliance.

Google Cloud’s key IaaS and SaaS rivals Microsoft Azure and Amazon Website Companies have but to alert their buyers on prospective effects on support delivery and guidance because of to COVID-19.

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